Make the Right Decision When Hiring a Cloud Provider

Selecting a good cloud solution for your business and the right provider that will help you secure your mission-critical and sensitive data and apps is not an easy task. Public cloud offering cannot provide levels of regulatory and security compliance required to protect mission-critical or sensitive information. While private cloud managed on company basis may provide the right compliance and security, they often require big amount of money, certifications, staffing with the specialized skill sets, and attestations that some organizations may afford. For majority of businesses, the most cost-effective and secure approach is a basically a private cloud.

It is essential to pick a cloud provider that’ll collaborate with you to build, design, and support a tailored solution that meets your business needs for compliance, customization, security, and reliability. However, how will you be able to make the right decision when looking for the right cloud provider? Well, here are the things that will guide you on the right path.

Comprehensive Offering and Contract

Determine which services are part of the basic offering and which add-ons that cost extra. Basically, a standard configuration must include multiple website redundancy as well as automatic failover to alternate data center in case of disaster. Ensure to choose a cloud provider whose SLA guarantees 99.99 percent uptime, automatic refunds and notification for downtime, and non-differentiated uptime agreement. Also, take for consideration how every provider charges for the traffic and search for the one that provides design resources and offers you visibility into usage costs and numbers.

Experience and Reputation

Know the reputation of the provider. How long have they been servicing businesses? How many years of experience do they have? How good they are in understanding industry-specific requirements? Are they strong enough to beat the competitors? Are they updated with the latest technology and security trends?

Daily Support and Relationship

It is important that you pick a cloud provider with whom you feel really comfortable working as one of your partners, one with a flexible, collaborative approach, and whom you trust for having your best interest at heart. Cloud providers that get involved on the first design typically understand the business goals better and look for more efficient ways of deploying the cloud.

Responsive support for day-to-day is another primary requirement. Search for a cloud provider that caters unlimited technical resolution for OS, cloud platform with round the clock service, SQL server, and integration of the support plans with current app support partner. The ideal cloud provider will have daily toll-free phone support as well as online customer portal that offer a central and convenient gateway to submit requires, getting status updates, reporting incidents, and compliance documentation.

In-house data centers aren’t necessarily more secure compared to the hosted private clouds. If you consider focusing your investment and efforts in your core business and place your trust in the cloud provider to handle all data, security, and app hosting of a company, be certain that you entrust them to the best cloud provider around.

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